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Frequently asked questions

How do I add a medication?

Go to the Medications tab and tap the + button in the bottom right corner.

How do I invite a caregiver?

Go to the Share tab and tap "Invite a Caregiver". Share the generated code with your caregiver.

How do I cancel my subscription?

Open the Settings app on your iPhone → Apple ID → Subscriptions → Dose Deck.

How do I delete my account?

Go to Settings → Account → Delete Account within the app. Your data will be permanently deleted after 30 days.

I restored my phone and lost my data — what do I do?

Sign back in with the same account and your data will be restored automatically.

Restore purchases

If your subscription isn't showing after reinstalling, open the app, go to the paywall screen and tap "Restore Purchases".